Gaffer 1,665 Posted January 17, 2020 Share Posted January 17, 2020 1 hour ago, lenny3k said: So, I just tried it, what you need to do is: 1 - Go to https://tv.rangers.co.uk/ 2 - Click 'Log In' in the top right hand corner 3 - Click the forgotten password link and enter the email address you used when setting up your initial RangersTV account. 4 - Go to the email in your inbox and click on the link in the email. (My email was initially in the junk folder) 5 - Set a new password. 6 - Log in with your email address and newly set password. 7 - Voila! Don't shoot me if it doesn't work for you, just passing on as it worked for me and may help... The above was all done on a computer, rather than a phone, but would guess it will be very similar Just so you know, that's the advice I got from RTV support too but when I log in it says I dont have any packages so I have contacted them again because I already have the full RTV package but cannot access anything. 0 Quote Link to post Share on other sites More sharing options...
Bill 13,717 Posted January 17, 2020 Share Posted January 17, 2020 6 hours ago, ian1964 said: Did all that, but my email address not being recognised!. I ended up just re-registering. Are you sure it’s the same email address you used to register? 0 Quote Link to post Share on other sites More sharing options...
ian1964 10,721 Posted January 17, 2020 Author Share Posted January 17, 2020 2 hours ago, Bill said: Are you sure it’s the same email address you used to register? Aye mate, it's the only email address I have! same with FF when they upgraded I kept getting the same message so I can only read FF 0 Quote Link to post Share on other sites More sharing options...
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