BEARGER 1,830 Posted October 31, 2019 Share Posted October 31, 2019 I contacted the club SLO via email on 4th September with what I see as an anomaly in ticket pricing, still await a reply. Further to this I wrote to Stewart Robertson on 2nd October with the same question, same again no answer. Previous to this I used the website to contact the club and did receive an answer for someone in the ticket office, but they did not understand the point I was making and gave the usual standard reply "its the rules". Is this normal from the club, to just ignore fans correspondence? 1 Quote Link to post Share on other sites More sharing options...
ranger_syntax 4,329 Posted October 31, 2019 Share Posted October 31, 2019 Titter. Have you considered the possibility that you failed to direct your correspondence to the correct recipient? 0 Quote Link to post Share on other sites More sharing options...
Frankie 8,570 Posted November 1, 2019 Share Posted November 1, 2019 Why not visit the club/ticket office in person? Also a written letter is sometimes better than an email. 2 Quote Link to post Share on other sites More sharing options...
BEARGER 1,830 Posted November 1, 2019 Author Share Posted November 1, 2019 36 minutes ago, Frankie said: Why not visit the club/ticket office in person? Also a written letter is sometimes better than an email. I did letter Stewart Robertson, yes will go to ticket office next. 0 Quote Link to post Share on other sites More sharing options...
craig 5,199 Posted November 1, 2019 Share Posted November 1, 2019 4 hours ago, BEARGER said: I did letter Stewart Robertson, yes will go to ticket office next. With all due respect it is highly unlikely your letter will get anywhere near Stewart Robertson and, IMHO, rightly so. If your point is a good one someone within daily operations will bring it up I would have thought. 0 Quote Link to post Share on other sites More sharing options...
Bluedell 5,627 Posted November 1, 2019 Share Posted November 1, 2019 Try emailing Susan Hannah in the ticket office? She was very helpful in sorting out my section's issues at the start of the season. 2 Quote Link to post Share on other sites More sharing options...
craig 5,199 Posted November 1, 2019 Share Posted November 1, 2019 Another one I have used in the ticket office who has been incredibly helpful is Gordon Thomson 2 Quote Link to post Share on other sites More sharing options...
BEARGER 1,830 Posted November 1, 2019 Author Share Posted November 1, 2019 53 minutes ago, craig said: With all due respect it is highly unlikely your letter will get anywhere near Stewart Robertson and, IMHO, rightly so. If your point is a good one someone within daily operations will bring it up I would have thought. Yes. I was not expecting him to answer personally, just pass it on to someone who would understand the point I'm making. I will contact the 2 people mentioned above. Thanks. 0 Quote Link to post Share on other sites More sharing options...
BEARGER 1,830 Posted November 1, 2019 Author Share Posted November 1, 2019 Does anyone have the email address's for Susan Hannah and Gordon Thomson? Is there a standard for email formation for Rangers employees? 0 Quote Link to post Share on other sites More sharing options...
craig 5,199 Posted November 1, 2019 Share Posted November 1, 2019 5 minutes ago, BEARGER said: Does anyone have the email address's for Susan Hannah and Gordon Thomson? Is there a standard for email formation for Rangers employees? PM sent 2 Quote Link to post Share on other sites More sharing options...
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