chilledbear 16 Posted February 2, 2017 Share Posted February 2, 2017 THE CLUB is aware that a number of Rangers supporters who attended the match at Tynecastle last night were denied entry to the stadium despite having purchased tickets for the match. We have made Hearts aware of the complaints received and they will investigate the circumstances and intend to issue a statement later today. We can only apologise to supporters who took the time and expense to travel to Edinburgh and were denied entry. Supporters who were denied entry should retain their ticket and await the outcome of the investigation by Hearts.” https://rangers.co.uk/news/headlines/tynecastle-tickets-statement/ 0 Quote Link to post Share on other sites More sharing options...
Gribz 745 Posted February 3, 2017 Share Posted February 3, 2017 That's shocking. What a balls up that is. Fans who didn't get have to get reimbursed with travel expenses also. 0 Quote Link to post Share on other sites More sharing options...
cooponthewing 1,139 Posted February 3, 2017 Share Posted February 3, 2017 What was the issue? Were there problems at the turnstiles etc? 0 Quote Link to post Share on other sites More sharing options...
forlanssister 3,084 Posted February 3, 2017 Share Posted February 3, 2017 What was the issue? Were there problems at the turnstiles etc? Hearts decided the stand was full. 0 Quote Link to post Share on other sites More sharing options...
Tannochsidebear 2,346 Posted February 3, 2017 Share Posted February 3, 2017 Two of my RSC committee didn't get in. They certainly had valid tickets, but when they got to the turnstiles near kick off they were told the ground was full and they weren't getting in. No discussion, end of. I heard this also happened when the tims played them earlier this season, although I think if that were true we would have heard a lot more about it at the time. 0 Quote Link to post Share on other sites More sharing options...
Gribz 745 Posted February 3, 2017 Share Posted February 3, 2017 So how does that work? Duplicated tickets or people getting in without a ticket. I guess its safety first but its poor organising. 0 Quote Link to post Share on other sites More sharing options...
der Berliner 3,451 Posted February 3, 2017 Share Posted February 3, 2017 ... more like trying to get as much Blue Pounds as possible. 0 Quote Link to post Share on other sites More sharing options...
cooponthewing 1,139 Posted February 3, 2017 Share Posted February 3, 2017 (edited) Hearts decided the stand was full. How is it possible to double print tickets? It's not done manually. Thousands of events worldwide do if for crowds in the scores of thousands, without incident. How incompetent can a club be? Did nobody think to double check as it was a full house? I hope every fan is chasing them for travel money reimbursement on top of ticket. They should be chasing for out of pocket expenses on top of travel too. Edited February 3, 2017 by cooponthewing 0 Quote Link to post Share on other sites More sharing options...
ian1964 10,590 Posted February 3, 2017 Share Posted February 3, 2017 Hearts statement on ticket issue As part of the normal match operation at every game, the club monitors ticket sales and ticket entry for every stand at Tynecastle. Just at kick-off on Wednesday, the Rangers section of the Roseburn Stand reached its capacity. The number of tickets sold – 1478, reflected the computerised count – 1478 and at that stage, the club had no option but to close the turnstiles in the interests of crowd safety and in accordance with our licence. This unfortunately led to a very small number of Rangers fans, who held valid tickets, to be refused entry into the stadium for the game. Following a club investigation, it is now clear to us that a number of people gained entry into the Rangers end without valid tickets and this created the situation where a small number of fans were then unable to gain admittance. We apologise to the Rangers fans who found themselves in this very unfortunate situation and we will work closely with Rangers to refund the cost of their match tickets and any associated fees. 0 Quote Link to post Share on other sites More sharing options...
RANGERRAB 3,396 Posted February 3, 2017 Share Posted February 3, 2017 Not good enough from hertz IMO. People with invalid tickets shouldn't be able to enter the stadium. Will RHegan's SFA or Dumbcaster's SPFL investigate this fiasco? 0 Quote Link to post Share on other sites More sharing options...
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