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As title, did anyone on here attend a focus group meeting?

 

 

Fan Focus Groups Help Shape Engagement Strategy

 

 

Rangers continued their Ready To Listen fan engagement initiative this month with a series of focus groups made up of a cross-section of supporters at Ibrox Stadium.

 

Four, 90 minute sessions – involving 8-10 fans at a time - took place in the Blue Room on the 10th and 11th of June and discussions were frank, constructive and encouraging on a variety of topics.

 

Fans in attendance once again outlined the passion, commitment and intensity that goes hand in hand with supporting this great Club and they highlighted a number of areas for improvement and how fans themselves can play a significant role in this.

 

Discussions centred on enhancing fan engagement with specific focus on the creation of a Fan Board – which was identified in the Ready to Listen phase 1 and 2 surveys earlier this year.

 

Improved communication with the wider fanbase was viewed as critical given events of the past few seasons and they are seeking communication that is frequent, honest, open and clear on subjects direct from the Club rather than via external media outlets.

 

A number of ideas were put forward by fans – including regular emails and video messages direct to supporters – and this feedback will be taken on board.

 

Supporters also provided great insight into their ideas and input regarding the formation of a new official Fan Board and their comments and feedback will be developed further over the coming weeks.

 

Further details and announcements on Ready To Listen fan engagement and the Fan Board in particular will be issued in the coming weeks.

 

 

Rangers Football Club

 

 

Rangers.co.uk

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The Rangers Football Club Ltd, registered in Scotland with number SC425159

registered office Ibrox Stadium, 150 Edmiston Drive, Glasgow, G51 2XD

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