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We had a problem with the forum several months ago and Frankie initiated a compulsory password change for everyone as a security measure just in case any passwords had been compromised. The way it worked was as users came on and tried to log in for the first time after the event they were prompted to change their old password to a new password of their choosing.

 

Unfortunately, while it worked fine for most people, a number of people had a problem with this process and we had to help some people by changing their passwords manually after they got in touch or set up a new account to get access to private messages and contact us that way.

 

In your case Gav, we didn't hear from you until you presumably contacted Craig, who posted in our private mod forum on the 22nd that you were locked out and could Frankie or I reset your password. With it being the run up to Xmas we were both busy and I didn't notice Craig's post until Xmas eve, so I immediately changed your password to a new one and posted it in the mod forum for Craig to pass on to you.

 

Ultimately though, that new password was just a temporary one and I left instructions to pass on in the message to you that you would be able to log in with that and immediately change your password to a new one of your choosing in your User CP (User Control Panel).

 

If you have any further problems or complaints please don't hesitate to contact me via PM. If I'm not around you can try contacting Frankie, but he's not going to be on much over the next couple of weeks.

 

~Z

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